Privacy Policy for Online Ordering

Effective Date: [January 1, 2024]

Department of Culture and Tourism, hereinafter referred to as "DCT," "we," "us," or "our," is committed to protecting the privacy and security of the personal information you provide when using our online ordering services.

1. Information Collected

We may collect the following types of personal information when you use our online ordering services:

• Contact Information: Name, email address, phone number, and delivery address.
• Payment Information: Credit card details or other payment information.
• Order Details: Information related to your orders, including products, quantities, and preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• Process and fulfill your orders.
• Provide customer support.
• Improve and personalize our services.
• Communicate with you about your orders, promotions, and updates.
• Comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party service providers who assist us in operating our website and conducting our business.
• Legal Requirements: To comply with applicable laws, regulations, or legal processes.

4. Security

We take reasonable steps to protect the confidentiality and security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

6. Your Choices

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.

7. Changes to the Privacy Policy

We reserve the right to update our privacy policy. Any changes will be effective immediately upon posting the revised policy on our website.

8. Contact Information

If you have questions or concerns about our privacy practices, please contact us at [BI@DCTAbuDhabi.ae].

By using our online ordering services, you agree to the terms outlined in this privacy policy.